PLEASE NOTE: Orders placed during the Thanksgiving holiday (Nov 24-28) won't ship until Nov 30th

FAQs on CVP shirts

HOW DO YOUR SHIRTS FIT?

The majority of items on our website are unisex and fit true to size. Women can order their usual size for a relaxed fit, or size down one if a more fitted look is desired. Men should order their usual size. A handful of items are available in women's sizing. This information will be located in the description. Any item labeled as "women's" or "fitted" will have a snug fit and tends to run small. Most women prefer to size up in our fitted styles.

 

HOW ARE YOUR SHIRTS PRINTED?

We use direct to garment printing technology and eco-friendly, water-based inks. These environmentally friendly inks are soft, breathable and may smell slightly of vinegar, but will disappear after washing. 

 

CARE AND MAINTENANCE 

To best preserve the graphic on your garment, we recommend washing inside out with like colors on cold setting using a mild detergent, hang or lay flat to dry. You may tumble dry on a low setting, but please be aware that drying your garment will cause the graphic to fade gradually over time. Just as a black colored garment will fade when dried, so will the graphic on your shirt. Avoid products that contain color safe bleach, stain lifter or Oxy Clean. These products contain chemicals that will lift color from your graphic causing it to fade.

 

Shipping

 Each item on our website is printed just for you through our partner, Printful. Our customer service team has asked us to make sure that you please allow up to 7 business days for your order to process by Printful and be made before it’s shipped. 

The USPS has been overwhelmed with shipping, so it could also take another 5-7 days before your order arrives at your home.

 Multi-Item Purchases

When multiple products/orders are combined, shipping options are more limited. 

Separate orders have better options for each item.

Due to production timing, orders containing multiple products may ship separately.

 

Return policies

We hate returns as much as you do and try to make it as easy as possible for any claim due to misprint/damage/defective items.

Please contact our customer service at support@cepiallc.com before returning any product and we reserve the right to authorize returns at our sole discretion. Since all apparel is made expressly for our customers at the time of order, we cannot accept any returns or refund any merchandise due to sizing concerns. Any returns must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.