Thank you for your patience while we process your order! While we only have a few people in the office shipping, we will be following best practices as recommended by the CDC. This includes the use of cloth masks, gloves, frequent hand washing and cleaning of the work area. Hand sanitizer is also in ready supply.
Due to the high volume of orders it may take a little longer to process and ship. Normally we will ship orders within 2-3 business days however some may take as long as 7 - 12 business days. Please note that the Cats vs Pickles Online Shop does not ship out orders on weekends or US holidays. Occasional delays in processing may occur due to a high volume of orders, especially during holidays or sales. The delivery rate estimates (as provided by the USPS) do not begin until your order has been processed and shipped. You will receive an automated shipping confirmation email once your order has been shipped.
Please keep in mind that processing may be a bit slower than usual with the high volume of orders and our new shipping procedures and guidelines. If you need help with an open order, be sure to contact us; our team is also available through customer service and would be happy to help you. We appreciate your continued patience and support! If you have any questions, contact us at firstname.lastname@example.org or call us at: 1-800-225-9319 or 1-314-725-4900